Print, Duplicate, Void, or Delete a Sales Order - Smarter Sales & Inventory Management | Zayls

by Zayls
4 years ago
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Knowledge Base Sales | Print, Duplicate, Void, or Delete a Sales Order

Print, Duplicate, Void, or Delete a Sales Order

Print a Sales Order: 

  1. Click  the  Sales Order  you want to print.  
  2. Click  Print. 

Sample Print File:

Duplicate a Sales Order: 

  1. Click the  Sales Order you want to duplicate.  
  2. Click   
  3. Click  Duplicate. The sales order details will be copied,  and you may now edit details or add new items.  
  4. Once you’re done, click Save  or  Save and Approve  located at the bottom. A message will appear if the sales order is created successfully. 

VoidSales Order: 

  1. Click the  Sales Order you want to void.  
  2. Click   
  3. Click  Void.  

4. A Void confirmation dialog will appear. Click Void to void the existing sales order or click Cancel to terminate your action.   

5. A message will appear if the sales order is voided successfully.  

Editing is not allowed once a transaction has been voided. Printing, duplicating of SO details, and viewing the activity log are the only actions allowed after voiding. 

sales order cannot be voided if there are active transactions that are still linked to it such as a Deliveries, Sales Returns, Invoices, or Collections. 

Delete a Sales Order: 

  1. Click the Sales Order you want to delete.  
  2. Click 
  3. Click Delete.  

4. A  Delete  confirmation dialog will appear. Click  Delete  to delete existing sales order or click  Cancel to terminate your action.   

5. A message will appear if the sales order is deleted successfully.  

Deletion is only allowed when the sales order is Pending. 

Related Article: View Sales Order Activity Log