How to replace items? - Smarter Sales & Inventory Management | Zayls

by Zayls
1 year ago
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Knowledge Base FAQs | How to replace items?

How to replace items?

In order to replace your customer’s purchases, you must first create a Sales Return, and then create a new Sales Order of the item that was returned.

 

Guide on Replacing Item:

Step 1: Create a Sales Return for the item.

Click here to learn more about Sales Return.

Step 2: Create a NEW Sales Order with the replacement item.

Click here to learn more about Sales Order.

Step 3: Create Delivery and Invoice.

Click here to learn more about Delivery and Invoice.

Step 4; In Collection, you may tag the previously selected Sales Return to offset the current invoice.

Click here to learn more about Collection.